faq

Contact Center

When can I block a stolen or lost debit or credit card?

In case you lose the debit or credit card issued by ProCredit Bank, please contact us as soon as possible. Blocking of a bank card is possible at any time of the day, through your ProB@nking (chose Cards from the menu) or the automatic services of the Contact Center.

How do I connect to Contact Centre from abroad?

To call from abroad to Vivacom number 0 700 170 70 from abroad you need to dial +359 700 170 70.

A1 subscribers should dial + 359 88 1 700 170 70.



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