What can I do via Contact Centre?
Contact Centre assist you to:
Can I get information about my account?
Contact Centre does not provide any information about the clients' accounts, balances and transactions on them. This kind of information is easily obtainable via ProB@nking - the bank's internet banking platform.
Are there any technical requirements for my phone in order to dial Contact Centre?
To make a call to Contact Centre it is necessary for your phone to be in tone-dialling mode.
How can I switch to tone-dialling mode?
If necessary, you can switch from pulse to tone dialling in one of the following ways:
How do I connect to Contact Centre from abroad?
To reach Contact Centre from abroad you need to dial +30 2316008840 or +30 2316008841.
Please be aware that additional charges may apply depending on your location and the roaming operator. The call will be charged as an international call to Greece from your current destination.